{"id":1598,"date":"2025-11-02T08:52:29","date_gmt":"2025-11-02T08:52:29","guid":{"rendered":"https:\/\/omewa.online\/?page_id=1598"},"modified":"2025-11-02T08:52:29","modified_gmt":"2025-11-02T08:52:29","slug":"chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/omewa.online\/index.php\/chinh-sach-bao-hanh\/","title":{"rendered":"CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH"},"content":{"rendered":"\n<p><strong>(\u00c1p d\u1ee5ng t\u1ea1i website OMEWA.ONLINE \u2013 Website th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u1ee7a C\u00f4ng Ty C\u1ed5 Ph\u1ea7n Qu\u1ed1c T\u1ebf OMEWA)<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. M\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi \u00e1p d\u1ee5ng<\/strong><\/h2>\n\n\n\n<p>Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp nh\u1eb1m b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i h\u1ee3p ph\u00e1p c\u1ee7a kh\u00e1ch h\u00e0ng khi mua s\u1eafm c\u00e1c s\u1ea3n ph\u1ea9m t\u1ea1i <strong>omewa.online<\/strong>, \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m \u0111i\u1ec7n t\u1eed, thi\u1ebft b\u1ecb gia d\u1ee5ng v\u00e0 s\u1ea3n ph\u1ea9m c\u00f3 h\u1ed7 tr\u1ee3 b\u1ea3o h\u00e0nh ch\u00ednh h\u00e3ng ho\u1eb7c b\u1ea3o h\u00e0nh t\u1ea1i trung t\u00e2m c\u1ee7a OMEWA.<\/p>\n\n\n\n<p>Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho to\u00e0n b\u1ed9 kh\u00e1ch h\u00e0ng mua s\u1eafm t\u1ea1i website <strong><a>https:\/\/omewa.online<\/a><\/strong>, bao g\u1ed3m c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. \u0110i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh<\/strong><\/h2>\n\n\n\n<p>M\u1ed9t s\u1ea3n ph\u1ea9m \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh n\u1ebfu \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c ti\u00eau ch\u00ed sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m c\u00f2n trong th\u1eddi gian b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh r\u00f5 tr\u00ean website ho\u1eb7c phi\u1ebfu b\u1ea3o h\u00e0nh.<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m c\u00f3 <strong>tem\/phi\u1ebfu b\u1ea3o h\u00e0nh<\/strong> ho\u1eb7c m\u00e3 b\u1ea3o h\u00e0nh \u0111i\u1ec7n t\u1eed h\u1ee3p l\u1ec7.<\/li>\n\n\n\n<li>L\u1ed7i s\u1ea3n ph\u1ea9m do <strong>l\u1ed7i k\u1ef9 thu\u1eadt c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t<\/strong>, kh\u00f4ng thu\u1ed9c c\u00e1c tr\u01b0\u1eddng h\u1ee3p t\u1eeb ch\u1ed1i b\u1ea3o h\u00e0nh (xem m\u1ee5c 5).<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m ch\u01b0a b\u1ecb can thi\u1ec7p s\u1eeda ch\u1eefa b\u1edfi b\u00ean th\u1ee9 ba kh\u00f4ng \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n.<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m v\u1eabn c\u00f2n \u0111\u1ea7y \u0111\u1ee7 linh ki\u1ec7n, ph\u1ee5 ki\u1ec7n k\u00e8m theo (n\u1ebfu c\u00f3) t\u1ea1i th\u1eddi \u0111i\u1ec3m g\u1eedi b\u1ea3o h\u00e0nh.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Th\u1eddi gian b\u1ea3o h\u00e0nh<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Th\u1eddi gian b\u1ea3o h\u00e0nh<\/strong> c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 trong ph\u1ea7n m\u00f4 t\u1ea3 chi ti\u1ebft s\u1ea3n ph\u1ea9m tr\u00ean website ho\u1eb7c theo th\u00f4ng tin t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n\n\n\n<li>Th\u00f4ng th\u01b0\u1eddng, c\u00e1c thi\u1ebft b\u1ecb \u0111i\u1ec7n t\u1eed v\u00e0 gia d\u1ee5ng c\u00f3 th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh t\u1eeb <strong>6 \u0111\u1ebfn 24 th\u00e1ng<\/strong> t\u00f9y theo s\u1ea3n ph\u1ea9m v\u00e0 nh\u00e0 cung c\u1ea5p.<\/li>\n\n\n\n<li>Th\u1eddi gian x\u1eed l\u00fd b\u1ea3o h\u00e0nh: <strong>7 \u2013 14 ng\u00e0y l\u00e0m vi\u1ec7c<\/strong>, kh\u00f4ng t\u00ednh th\u1eddi gian v\u1eadn chuy\u1ec3n.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. H\u00ecnh th\u1ee9c b\u1ea3o h\u00e0nh<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>B\u1ea3o h\u00e0nh t\u1ea1i trung t\u00e2m b\u1ea3o h\u00e0nh OMEWA<\/strong>: Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 g\u1eedi s\u1ea3n ph\u1ea9m v\u1ec1 trung t\u00e2m b\u1ea3o h\u00e0nh c\u1ee7a OMEWA t\u1ea1i \u0111\u1ecba ch\u1ec9: <strong>S\u1ed1 80\/15A, \u0110\u01b0\u1eddng s\u1ed1 4, Ph\u01b0\u1eddng Tam Ph\u00fa, TP. Th\u1ee7 \u0110\u1ee9c, TP. H\u1ed3 Ch\u00ed Minh<\/strong><br>Hotline: 091.223.1545<br>Email: <a>hotro.omewa@gmail.com<\/a><\/li>\n\n\n\n<li><strong>B\u1ea3o h\u00e0nh t\u1ea1i trung t\u00e2m c\u1ee7a h\u00e3ng<\/strong> (n\u1ebfu s\u1ea3n ph\u1ea9m thu\u1ed9c ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh ch\u00ednh h\u00e3ng).<\/li>\n\n\n\n<li><strong>B\u1ea3o h\u00e0nh \u0111i\u1ec7n t\u1eed<\/strong>: V\u1edbi s\u1ea3n ph\u1ea9m c\u00f3 h\u1ed7 tr\u1ee3 \u0111\u0103ng k\u00fd b\u1ea3o h\u00e0nh \u0111i\u1ec7n t\u1eed, kh\u00e1ch h\u00e0ng vui l\u00f2ng l\u00e0m theo h\u01b0\u1edbng d\u1eabn tr\u00ean phi\u1ebfu b\u1ea3o h\u00e0nh ho\u1eb7c website c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh<\/strong><\/h2>\n\n\n\n<p>OMEWA kh\u00f4ng h\u1ed7 tr\u1ee3 b\u1ea3o h\u00e0nh \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m thu\u1ed9c c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m \u0111\u00e3 h\u1ebft th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh.<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m h\u01b0 h\u1ecfng do l\u1ed7i ng\u01b0\u1eddi s\u1eed d\u1ee5ng: va \u0111\u1eadp, r\u01a1i v\u1ee1, ch\u00e1y n\u1ed5, v\u00e0o n\u01b0\u1edbc, s\u1eed d\u1ee5ng sai h\u01b0\u1edbng d\u1eabn,&#8230;<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m c\u00f3 d\u1ea5u hi\u1ec7u b\u1ecb can thi\u1ec7p, s\u1eeda ch\u1eefa b\u1edfi c\u00e1 nh\u00e2n ho\u1eb7c \u0111\u01a1n v\u1ecb kh\u00f4ng \u0111\u01b0\u1ee3c OMEWA \u1ee7y quy\u1ec1n.<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m kh\u00f4ng c\u00f3 phi\u1ebfu b\u1ea3o h\u00e0nh\/tem b\u1ea3o h\u00e0nh ho\u1eb7c th\u00f4ng tin b\u1ea3o h\u00e0nh kh\u00f4ng h\u1ee3p l\u1ec7.<\/li>\n\n\n\n<li>M\u1ea5t h\u00f3a \u0111\u01a1n mua h\u00e0ng \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m y\u00eau c\u1ea7u ch\u1ee9ng t\u1eeb g\u1ed1c \u0111\u1ec3 b\u1ea3o h\u00e0nh.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Quy tr\u00ecnh ti\u1ebfp nh\u1eadn b\u1ea3o h\u00e0nh<\/strong><\/h2>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-left\"><strong>B\u01b0\u1edbc 1: Li\u00ean h\u1ec7 x\u00e1c nh\u1eadn<\/strong><\/h5>\n\n\n\n<p>Kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 trung t\u00e2m CSKH OMEWA qua:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hotline: <strong>091.223.1545<\/strong><\/li>\n\n\n\n<li>Email: <strong><a>hotro.omewa@gmail.com<\/a><\/strong><\/li>\n\n\n\n<li>Cung c\u1ea5p: m\u00e3 \u0111\u01a1n h\u00e0ng, th\u00f4ng tin s\u1ea3n ph\u1ea9m, h\u00ecnh \u1ea3nh l\u1ed7i\/m\u00f4 t\u1ea3 t\u00ecnh tr\u1ea1ng l\u1ed7i.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>B\u01b0\u1edbc 2: G\u1eedi s\u1ea3n ph\u1ea9m b\u1ea3o h\u00e0nh<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00e1ch h\u00e0ng g\u1eedi s\u1ea3n ph\u1ea9m \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 trung t\u00e2m b\u1ea3o h\u00e0nh ho\u1eb7c theo h\u01b0\u1edbng d\u1eabn c\u1ee7a nh\u00e2n vi\u00ean CSKH.<\/li>\n\n\n\n<li>Vui l\u00f2ng \u0111\u00f3ng g\u00f3i c\u1ea9n th\u1eadn s\u1ea3n ph\u1ea9m, k\u00e8m theo h\u00f3a \u0111\u01a1n mua h\u00e0ng v\u00e0 phi\u1ebfu b\u1ea3o h\u00e0nh (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>B\u01b0\u1edbc 3: X\u1eed l\u00fd b\u1ea3o h\u00e0nh<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>OMEWA ti\u1ebfp nh\u1eadn v\u00e0 ki\u1ec3m tra s\u1ea3n ph\u1ea9m trong v\u00f2ng <strong>2 ng\u00e0y l\u00e0m vi\u1ec7c<\/strong>.<\/li>\n\n\n\n<li>Th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 ki\u1ec3m tra v\u00e0 ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd: s\u1eeda ch\u1eefa, \u0111\u1ed5i m\u1edbi ho\u1eb7c ho\u00e0n ti\u1ec1n (n\u1ebfu kh\u00f4ng th\u1ec3 kh\u1eafc ph\u1ee5c).<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>B\u01b0\u1edbc 4: Giao tr\u1ea3 s\u1ea3n ph\u1ea9m<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c giao tr\u1ea3 v\u1ec1 cho kh\u00e1ch h\u00e0ng sau khi ho\u00e0n t\u1ea5t b\u1ea3o h\u00e0nh.<\/li>\n\n\n\n<li>Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i m\u1edbi: s\u1ea3n ph\u1ea9m \u0111\u1ed5i m\u1edbi c\u00f3 t\u00ednh n\u0103ng v\u00e0 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi s\u1ea3n ph\u1ea9m c\u0169.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>7. Chi ph\u00ed b\u1ea3o h\u00e0nh<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mi\u1ec5n ph\u00ed<\/strong> \u0111\u1ed1i v\u1edbi l\u1ed7i k\u1ef9 thu\u1eadt do nh\u00e0 s\u1ea3n xu\u1ea5t trong th\u1eddi gian b\u1ea3o h\u00e0nh.<\/li>\n\n\n\n<li>Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh, OMEWA s\u1ebd th\u00f4ng b\u00e1o chi ph\u00ed s\u1eeda ch\u1eefa (n\u1ebfu c\u00f3) \u0111\u1ec3 kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn tr\u01b0\u1edbc khi ti\u1ebfn h\u00e0nh.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>8. Li\u00ean h\u1ec7 h\u1ed7 tr\u1ee3<\/strong><\/h5>\n\n\n\n<p>N\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 th\u1eafc m\u1eafc n\u00e0o li\u00ean quan \u0111\u1ebfn ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh, kh\u00e1ch h\u00e0ng vui l\u00f2ng li\u00ean h\u1ec7:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hotline<\/strong>: 091.223.1545<\/li>\n\n\n\n<li><strong>Email<\/strong>: <a>hotro.omewa@gmail.com<\/a><\/li>\n\n\n\n<li><strong>Website<\/strong>: <a>https:\/\/omewa.online<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>9. Cam k\u1ebft<\/strong><\/h5>\n\n\n\n<p>OMEWA cam k\u1ebft x\u1eed l\u00fd b\u1ea3o h\u00e0nh nhanh ch\u00f3ng, minh b\u1ea1ch, \u0111\u00fang quy \u0111\u1ecbnh v\u00e0 lu\u00f4n \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i t\u1ed1i \u0111a cho kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(\u00c1p d\u1ee5ng t\u1ea1i website OMEWA.ONLINE \u2013 Website th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u1ee7a C\u00f4ng Ty C\u1ed5 Ph\u1ea7n Qu\u1ed1c T\u1ebf OMEWA) 1. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1598","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/omewa.online\/index.php\/wp-json\/wp\/v2\/pages\/1598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/omewa.online\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/omewa.online\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/omewa.online\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/omewa.online\/index.php\/wp-json\/wp\/v2\/comments?post=1598"}],"version-history":[{"count":1,"href":"https:\/\/omewa.online\/index.php\/wp-json\/wp\/v2\/pages\/1598\/revisions"}],"predecessor-version":[{"id":1599,"href":"https:\/\/omewa.online\/index.php\/wp-json\/wp\/v2\/pages\/1598\/revisions\/1599"}],"wp:attachment":[{"href":"https:\/\/omewa.online\/index.php\/wp-json\/wp\/v2\/media?parent=1598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}